![]() But, they see other people’s actions as solely a product of their overall personality, and they do not afford them the chance to explain their behavior as exclusively a result of a situational effect. People are more likely to see their own behavior as affected by the situation they are in, or the sequence of occurrences that have happened to them throughout their day. ![]() This frequent error shows the bias that people hold in their evaluations of behavior (Miller & Norman, 1975). ![]() Yet when a person is attributing the behavior of another person, thus acting as the observer they are more likely to attribute this behavior to the person’s overall disposition than as a result of situational factors. When a person judges their own behavior, and they are the actor, they are more likely to attribute their actions to the particular situation than to a generalization about their personality. By taking the time to consider their perspective, you'll build more bridges and less walls.Actor-observer asymmetry (also actor-observer bias) explains the errors that one makes when forming attributions about behavior (Jones & Nisbett, 1971). Instead of judging their character, could you offer empathy and understanding?.Could there be any external factors, like a difficult day at work, that might explain their actions?.What information do you have about their situation?.Tip #2: Step into the Observer's Shoes:īefore jumping to conclusions about others' behavior, try putting on their shoes (metaphorically, of course!).It's about acknowledging your role in the situation and taking steps to improve your future actions. Owning your responsibility doesn't mean beating yourself up. Instead of blaming the traffic, could I have left earlier or planned a different route?.Could there be any internal factors, like stress or fatigue, that influenced my behavior?.What were my thoughts and feelings leading up to this action?.Instead of automatically blaming external factors, take a moment to consider your own internal states and motivations. Remember the two sets of glasses from Part 1? Let's adjust the one for ourselves. Now, let's get tactical! How can we overcome this bias and build more understanding relationships? Conquering the Actor-Observer Bias: From Blame Game to Understanding
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